An Open Letter to HMNMH CEO Roger Seaver

Dear Mr. Seaver,

My wife had a medical emergency that required the services of the L.A. County Paramedics and an ambulance on Saturday night while I was out of town. Once she was checked out by the paramedics, who did a great job, the ambulance took her to Henry Mayo Newhall Memorial Hospital (HMNMH).

Once at the ER at your hospital my wife was left on a gurney and placed in a corridor for over an hour before anyone checked on her. Her blood pressure had spiked dangerously high at home; she had heart palpitations; and she required a CAT scan. Yet your hospital placed her out in a hallway unmonitored!
At one point she need to use the lavatory and the nurse that actually came over to her, after close to an hour, asked my wife if she had shoes because the floors were filthy despite how many times they were wiped and she “wouldn’t dare walk on them barefooted.” Her entire nightmare at your hospital lasted nearly seven hours.
One of the two CT scan machines was out of order and she learned after asking several times that some patients were being taken across the parking lot to another facility where there was a working high contrast CT machine. Her CT scan was not high contrast yet it took over 2 hours of waiting in a room to be taken to the scanner down the hall. This is something that might happen at a third world country hospital but it shouldn’t be happening SCV.
This is just another example of the numerous and outrageous stories that continue to surface about HMNMH. It is because YOU and the Hospital Board of Directors apparently are unwilling to recognize the serious issues plaguing HMNMH including the POOR management of the facility. Instead, senior management has it’s blinders on and continues to snowball the local “gold card” gentry at apparently spurious fundraisers while lining their own pockets.
Your medical facility is a joke for the size of SCV community. Senior management’s style has alienated the seasoned medical professionals and has planted the seeds of mistrust in the community. Who knows what will happen when a large scale disaster strikes our valley. God help us all!!
I promise, in the coming months, that I will do everything in my power to expose the true horrors of your hospital. In doing so, I am calling on the entire SCV medical community and patients to send me their “HMNMH Horror Stories” for publication. Any information provided to us will be in the strictest of confidence and we will not divulge our sources.
Yeah, I’m back!!
Sincerely,
Dave Bossert
Publisher, www.westranchbeacon.com and Community Activist
Dave Bossert is a community volunteer who serves on a number of boards and councils. His commentaries represent his own opinions and not necessarily the views of any organization he may be affiliated with or those of the West Ranch Beacon.